3.     Is the EHR the Holy Grail?  How would you move the quest for it forward?  Are there other areas to concentrate on now?

No – the problem is really not much different than constructing complex spreadsheets or large databases of accounting and transaction records from data.  The Banks have figured it out in allowing customers to download critical data into your favorite spreadsheet or accounting program. We really need to look at how similar issues have been handled in other sectors – it’s all about getting back to basics.  There has been a solid infrastructure build here in Ontario through the Smart Systems for Health Agency.  There must be a strong commitment from all levels and all disciplines to 'make things happen'.